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Published on 10 Dec 2011 | over 7 years ago

The most important skill you can develop as a sales person is the ability to listen and understand what your prospects are telling you. There are two forms of listening active and passive. Most people develop lazy passive listening skills which mean they hear the words, don't process the aural sounds into understanding and follow through with feedback.

Designed and presented by Dr. David Bozward. david.bozward.com
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