You can also try dr.fone - Android Lock Screen Removal to bypass pattern, PIN, password & fingerprints for Android devices with NO DATA LOSS: goo.gl/sEpYPY
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If you forgot your password or lock screen combination it's very easy to format your phone and get the original factory settings.Just Follow this steps"
1.Power off your phone
2.Press together with left hand volume down + power button
3.When the led of the bottom of the phone lights on,touch and hold the menu key with your right hand
4.When phone vibrates release power button
5.Release all the keys of the phone before Lg logo disappears
6.Wait until the phone restarts
Warning! Do this at your own risk! All your phone data (contacts,photos,videos,music,messages,applications,games,files,) will be lost! Please make backup first if you can!
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